Privacy Policy

Your Personal Data and How We Use It

We collect, use, and store your personal data to ensure we can provide you with our services and offer a personalized experience online and in our stores. This may occur through our website or other channels.
We will always treat your personal data confidentially and collect, use, and store it in accordance with this Privacy Policy.

Collection of Your Personal Data

We collect different levels of personal data, both on our website and in our physical stores:

  • Browsing as a guest
    If you browse our website as a guest without registering, we do not collect or use your personal data. However, you may not be able to access all services and features available to registered users.
  • Registered users
    When you register on our website, you are required to provide certain personal data (such as your name and contact details). This allows us to offer you services available to registered users, including email updates, responding to inquiries, and priority access to limited edition items.
  • Placing orders
    You can only place an order with us as a registered user. In this case, we collect only the information necessary to fulfill your order, such as your name, contact details, and payment/credit card information.
  • Updating your information
    You may review or update the personal data we hold about you at any time by contacting our customer service team or by editing your customer profile in your registered account.

Use of Your Personal Data

We use the personal data you provide to us for the following purposes:

  • Service provision
    To provide our services, including responding to your inquiries, offering product recommendations, maintaining your shopping cart, assessing your requests for our services, and fulfilling your orders (including payment security checks and verification).
  • Marketing communications
    To send you marketing communications, including updates about our latest products and news via email, postal mail, and telephone.

Disclosure of Your Information

Your personal data is kept confidential, except where disclosure is required to the following parties:

  • Financial institutions, credit card issuers, or collection agencies, where necessary to process and support your payment
  • Any parties where disclosure is required by law, contractual obligations, or legal regulations

This Privacy Policy does not apply to websites operated by third parties. Please review the privacy policies of such third-party websites before providing your personal data to them (whether through our website or otherwise). We are not responsible or liable for any use or misuse of your personal data by such third parties.

Contact Us

If you have any questions or feedback regarding this Privacy Policy, please contact us at:
📧 info@kaizenperformance.nl